Phil Alexander, founder and CEO of ConceptDrop, discusses customer retention and repurchase cycles on the marketplace.
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“Because of the kind of the nature of what we're doing, we typically see people come back in like 60 to 90 days, but that's been a big focus for us.”
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More from Phil Alexander
AssertionNot checkable as stated
Alexander: ConceptDrop closed a six-figure enterprise deal with Fortune 100 client
“We've kind of gone from selling those individual projects to closing Six figure contract with a fortune 100 company.”
Phil AlexanderAug 17, 2016▶ 10:11EP 389: ConceptDrop Raises $1.1M, Helps You Get Creative Work Done Quick with Phil Alexander EP389
Insight
Alexander: Raising a Serious Seed Round Raises the Stakes for Early Exits
“The second you raise a serious seed round, it kind of changed the stakes for what's acceptable to everyone. And like, I made a commitment to the investors to get to a certain point. And I think
Yeah.
You kind of got to assume when you have these, you know, p…”
Phil AlexanderAug 17, 2016▶ 13:59EP 389: ConceptDrop Raises $1.1M, Helps You Get Creative Work Done Quick with Phil Alexander EP389
AssertionNot checkable as stated
Alexander: ConceptDrop 8x'd monthly revenue in one year and raised $1.1M
“Well, I can tell you that we worked with over 300 companies and in one calendar year, year, year, we eight X star monthly revenue. We went from two employees to eight full time employees. And in the process, we recently closed out a 1.1 million dollar venture …”
Phil AlexanderAug 17, 2016▶ 5:22EP 389: ConceptDrop Raises $1.1M, Helps You Get Creative Work Done Quick with Phil Alexander EP389
Disclosure
Alexander: ConceptDrop raised $1.1M round at $5M to $7M pre-money valuation
“Five to seven.”
Phil AlexanderAug 17, 2016▶ 6:14EP 389: ConceptDrop Raises $1.1M, Helps You Get Creative Work Done Quick with Phil Alexander EP389
AssertionNot checkable as stated
Alexander: ConceptDrop operates with fewer than 100 vetted freelance suppliers
“So we actually are working with a pretty small group of suppliers less than 100.”
Phil AlexanderAug 17, 2016▶ 7:43EP 389: ConceptDrop Raises $1.1M, Helps You Get Creative Work Done Quick with Phil Alexander EP389
AssertionNot checkable as stated
Alexander: ConceptDrop has a $500 AOV and pays freelancers 65%
“Our average, the average order value for us is about 500 dollars. So they're taking about 65% of that on average per project.”
Phil AlexanderAug 17, 2016▶ 8:10EP 389: ConceptDrop Raises $1.1M, Helps You Get Creative Work Done Quick with Phil Alexander EP389
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