Charles Thiede, co-founder and CEO of Zapnito, discusses the company's enterprise customer retention metrics with Nathan Latka.
0:00 / 0:02exact quote · 2.1s
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“No, we've got a hundred percent renewal rates.”
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More from Charles Thiede
AssertionSupported
Zapnito counts JP Morgan and NASA among its clients
“So anything from JP Morgan to NASA those are kind of some of the organizations that we work with.”
Charles ThiedeMar 2, 2017▶ 2:07EP 586: Zapnito ACV is $210K, Helping 12 Customers With Knowledge Networks and $650k Raised with CEO Charles Thiede
AssertionSupported
Thiede: JP Morgan uses Zapnito for its UK Edge network
“So they have created a thought leadership network using that, you know, called the UK edge, which is all about the UK economy to drive leads and thought leadership in the fund industry.”
Charles ThiedeMar 2, 2017▶ 3:42EP 586: Zapnito ACV is $210K, Helping 12 Customers With Knowledge Networks and $650k Raised with CEO Charles Thiede
AssertionNot checkable as stated
Zapnito's average ACV is £60,000
“Average is about 60,000 pounds per year.”
Charles ThiedeMar 2, 2017▶ 4:42EP 586: Zapnito ACV is $210K, Helping 12 Customers With Knowledge Networks and $650k Raised with CEO Charles Thiede
AssertionNot checkable as stated
Zapnito has 12 paying enterprise customers
“It depends on how you consider customers, but yeah, paying customers is 12 customers.”
Charles ThiedeMar 2, 2017▶ 7:26EP 586: Zapnito ACV is $210K, Helping 12 Customers With Knowledge Networks and $650k Raised with CEO Charles Thiede
AssertionNot checkable as stated
Zapnito is approaching £500,000 in ARR
“We're about we're close to about 500,000 pounds annual reoccurring revenue.”
Charles ThiedeMar 2, 2017▶ 8:11EP 586: Zapnito ACV is $210K, Helping 12 Customers With Knowledge Networks and $650k Raised with CEO Charles Thiede
AssertionNot checkable as stated
Thiede: Zapnito operates with net negative revenue churn
“We have a net negative churn. So our clients grow with us.”
Charles ThiedeMar 2, 2017▶ 10:57EP 586: Zapnito ACV is $210K, Helping 12 Customers With Knowledge Networks and $650k Raised with CEO Charles Thiede
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