Insight certainty 4/5 debate potential 2/5

Why UpSales Deliberately Reduces Initial Deal Sizes for New Customers

Daniel Wickberg · He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged! · Jul 28, 2022 · at 14:06

Daniel Wickberg, founder and CEO of Swedish CRM company UpSales, explains their land-and-expand go-to-market strategy to Nathan Latka.

0:00 / 0:16exact quote · 16.1s
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“We almost try to kind of decrease the deal size when the customer joins us, because it makes everything easier and it decreases the risk for the customer as well. So, so yeah, we just try to add as many customers as we can and then grow them over time.”

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More from Daniel Wickberg

Prediction Not checkable as stated
Wickberg: UpSales can triple revenue from existing customer base alone
“So when I talk to investors, I usually say that we think that we can triple our revenue without bringing in a single new customer because the potential in the existing customer base is still massive.”
Daniel Wickberg Mar 22, 2023 ▶ 8:44 He's $14m in ARR, Here's why he IPO'd and plans to grow 30% this year
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Wickberg: High-churn graduate sales hiring burns out top performers long-term
“It, it's not a long-term initiative because the people who are able to hit the numbers, they grow tired of this kind of banging the head against the wall strategy.”
Daniel Wickberg Mar 22, 2023 ▶ 11:46 He's $14m in ARR, Here's why he IPO'd and plans to grow 30% this year
Insight
Wickberg: Enterprise sales reps can carry 3x larger quotas upmarket
“We realized that the right type of salesperson can carry like a three times bigger quota.”
Daniel Wickberg Mar 22, 2023 ▶ 10:48 He's $14m in ARR, Here's why he IPO'd and plans to grow 30% this year
Disclosure
Wickberg: UpSales pays $120k to $150k OTE for $1M quota reps
“Their OTE would be around Between a 120 or a 150,000 dollars.”
Daniel Wickberg Mar 22, 2023 ▶ 12:18 He's $14m in ARR, Here's why he IPO'd and plans to grow 30% this year
Opinion
Wickberg: Adding 5 to 10 good salespeople could boost growth to 50%
“Just finding five or 10 more good salespeople can bring us from 30% to 50% in growth rate.”
Daniel Wickberg Mar 22, 2023 ▶ 13:14 He's $14m in ARR, Here's why he IPO'd and plans to grow 30% this year
Disclosure
Wickberg limits public investor meetings to two days per quarter
“So I spent two days every quarter in investor meetings always in, in relation to when we released the quarterly reports.”
Daniel Wickberg Mar 22, 2023 ▶ 14:26 He's $14m in ARR, Here's why he IPO'd and plans to grow 30% this year
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