Turo delivers a poor customer experience and leaves users unsupported
Giovanni Smith · They want to rent out your luxurious car using software, hit first $24k in ARR · Jun 26, 2022 · at 2:02
Giovanni Smith, founder of vehicle subscription platform Subscribe (SKRYB), contrasts his platform's managed service model with peer-to-peer car sharing marketplace Turo.
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“The difference is that Toro has like a marketplace where people can control the prices and the customer experience is not not the best. Right. So, and when there's an issue or a problem on, on the platform for Toro, you know, you're really left on your own to really figure it out.”
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More from Giovanni Smith
Auto OEMs and dealerships are attempting to adopt subscription models
“More of the OEMs, they're trying to get into the subscription model. The car dealerships are trying to get into a subscription model.”
Luxury cars earn $2,000 to $3,000 monthly on Subscribe
“We see that you can actually get, get between two to 3000 dollars, give or take for that month for that car, right? Depends on, you know, the customer, the time of year. There's so many different factors that will reflect or affect the price for the month.”
Subscribe takes a 20% to 30% fee on car rentals
“Yeah, we take roughly between 20 to 30%, give or take. Depends on the situation.”