Takeshi 'TK' Aida, founder and CEO of RevComm (maker of MiiTel), compares MiiTel's pricing against conversation intelligence competitor Gong.
Insight
TK Aida: Sales reps should match customer speech pacing within 10%
“Pacing means you're supposed to talk plus -10% of the customer because there's a strong correlation between brain speed and speech rate. So if you speak too fast, the customer can understand. And if you speak too slowly, customer is going to get bored.”
Insight
Aida: Early-Stage Founders Must Hire Architecture Engineers First
“And so what early stage founder should find is the architecture engineer who are strong at architecture engineer. Because if the architecture is not well architected, then you have to rebuild in at some point.”
Insight
Aida: Non-Technical Founders Usually Chase Application Engineers by Mistake
“Usually business person seeking the application engineer because application engineer is very, very you know, well-known. So the engineer who made this service, right.”
Disclosure
Aida Hired RevCom's First Lead Engineer for $5K Monthly and <5% Equity
“So at first I paid them only, you know, 5000 bucks a month. Yeah. Plus salary plus stock option, right? Yeah, on the five percent equity.”
Prediction Not checkable as stated
Aida: RevCom can reach over $40M revenue run-rate this year
“Yeah, I think it's doable in, in terms of we are expanding, you know, our you know, market, not only Japan, but also Indonesia will be in the US.”
Disclosure
RevComm CEO: Japanese enterprise clients pay $140 per seat monthly
“But in Japan enterprise customer pays us usually like, you know, 140 bucks per month per ID, including, you know, cold charge and mobile app you know, Options, and also storage options, you know so, 69 bucks it includes two months of recording you know, storag…”