Tatiana Mitkova, CEO of ClaimCompass, discusses how her company automates passenger refund claims with airlines.
0:00 / 0:03exact quote · 4.0s
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“Other than that, we've established relationships with more than 50 airlines,”
quote is from the automated transcript, cleaned for reading:
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More from Tatiana Mitkova
AssertionContradicted
Mitkova: Over 90% of airline passengers unaware of compensation rights
“But interesting is that more than 90% of passengers are unaware of their rights.”
Tatiana MitkovaMar 12, 2017▶ 2:29EP 596: ClaimCompass Has Helped 1000 Airline Passengers Get $420 Each Back From Airlines for Cancelled Tickets and Lost Items with CEO Tatyana Mitkova
AssertionNot checkable as stated
Mitkova: ClaimCompass grew about 75% MoM over past three months
“So we've been growing with about a 75% month over month in the next in the last three months.”
Tatiana MitkovaMar 12, 2017▶ 3:28EP 596: ClaimCompass Has Helped 1000 Airline Passengers Get $420 Each Back From Airlines for Cancelled Tickets and Lost Items with CEO Tatyana Mitkova
AssertionNot checkable as stated
Mitkova: ClaimCompass acquires customers for $15 to $27 each
“It depends on the channel and audience as we advertise in a lot of different countries in Europe on a lot of different languages, but it goes between 15 and 27 dollars right now.”
Tatiana MitkovaMar 12, 2017▶ 7:52EP 596: ClaimCompass Has Helped 1000 Airline Passengers Get $420 Each Back From Airlines for Cancelled Tickets and Lost Items with CEO Tatyana Mitkova
Disclosure
ClaimCompass targets $1M seed round at $5M valuation cap
“So we're looking into raising a million on a five mil cap.”
Tatiana MitkovaMar 12, 2017▶ 9:52EP 596: ClaimCompass Has Helped 1000 Airline Passengers Get $420 Each Back From Airlines for Cancelled Tickets and Lost Items with CEO Tatyana Mitkova
AssertionSupported
Mitkova: AirHelp is ClaimCompass's largest competitor, focused on Western Europe
“So we have our biggest competitor is called air help. They're mainly operating in Western Europe.”
Tatiana MitkovaMar 12, 2017▶ 10:12EP 596: ClaimCompass Has Helped 1000 Airline Passengers Get $420 Each Back From Airlines for Cancelled Tickets and Lost Items with CEO Tatyana Mitkova
Disclosure
ClaimCompass charges 25% success-based fee for flight compensation
“Oh, so we make money by keeping a 25% success based commission.”
Tatiana MitkovaMar 12, 2017▶ 3:03EP 596: ClaimCompass Has Helped 1000 Airline Passengers Get $420 Each Back From Airlines for Cancelled Tickets and Lost Items with CEO Tatyana Mitkova
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