Insight certainty 3/5 debate potential 1/5

Johnson: Mid-tier SaaS pricing serves as an enterprise entry point

Colleen Johnson · Episode 517 | Married Co-founders Who Turned a Free Tool Into a Fast-Growing SaaS Product · Oct 6, 2020 · at 12:46

Colleen Johnson, co-founder of agile retrospective SaaS ScatterSpoke, explains how bottom-up team pricing converts large enterprise clients.

0:00 / 0:20exact quote · 20.4s
▶ Watch the full episode on YouTube → 720p mp4 · rendered on demand · StarZero watermark
“I think the other thing though is in some ways that middle tier, like you described as a little bit of a gateway drug for some of these other organizations, right, where they want to test it out, maybe in a pocket of an organization that's a huge, you know, huge company. They might use the team subscription plan or a business subscription plan to try some of the features out before going to the enterprise.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Colleen Johnson

Disclosure
Johnson: ScatterSpoke refused enterprise demands to compromise user anonymity
“I think the only thing we've ever really said no to from a, you know, a large enterprise request is our tool is completely anonymous. And we did that by design, right? To create safety and, you know, safety in your answers and being able to be really honest wi…”
Colleen Johnson Oct 6, 2020 ▶ 15:48 Episode 517 | Married Co-founders Who Turned a Free Tool Into a Fast-Growing SaaS Product
Insight
Johnson: Early maker mindset caused ScatterSpoke to overreact to user feedback
“I think in some ways being kind of a maker project hurt us early on. We, you know, John was excited to try out new technology and I was so close to the teams using it that every time we heard feedback about the simplest thing, we tried to go implement that or …”
Colleen Johnson Oct 6, 2020 ▶ 5:56 Episode 517 | Married Co-founders Who Turned a Free Tool Into a Fast-Growing SaaS Product
Assertion Not checkable as stated
Johnson: ScatterSpoke gained early traction with zero marketing spend
“We were able to run retros after conferences or public speaking events, and so we were starting to get a lot of traction really organically without ever spending any money on marketing, and then also getting lots of feedback organically.”
Colleen Johnson Oct 6, 2020 ▶ 3:53 Episode 517 | Married Co-founders Who Turned a Free Tool Into a Fast-Growing SaaS Product
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 300 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.