Liam Martin, co-founder of Time Doctor and author of Running Remote, discusses psychometric testing and employee retention in distributed organizations with Rob Walling.
“When we look at the psychometric testing as it applies to remote work, introversion is one of the best success factors that leads to longer retention rates throughout an organization.”
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More from Liam Martin
AssertionContradicted
Asynchronous organizations operate with 50% thinner management than on-premise competitors
“One of the interesting, the most interesting factoids that I found in my research for this book on asynchronous organizations is I found that the managerial level inside of asynchronous organizations is 50% thinner than their on-premise counterparts.”
Liam MartinAug 16, 2022▶ 15:11Episode 616 | An 8-Figure SaaS Founder's Approach to Remote Work
Insight
Managers in asynchronous companies should focus on emotional intelligence issues
“So I talk a lot about how managers should really be reserving all of their energy, not for just communicating metrics from one person to the next, which asynchronous organizations do automatically because the platform is really the manager. Instead, focus on t…”
Liam MartinAug 16, 2022▶ 23:11Episode 616 | An 8-Figure SaaS Founder's Approach to Remote Work
Insight
Extroverted remote workers can fulfill social needs outside of their coworkers
“The biggest misunderstanding of that is that people that work in these organizations that are extroverts have to necessarily interact with coworkers to actually get that energy out. The vast majority of time I go to a co-working space because I need to get tha…”
Liam MartinAug 16, 2022▶ 8:41Episode 616 | An 8-Figure SaaS Founder's Approach to Remote Work
AssertionNot publicly verifiable
Asynchronous companies average an eNPS of 72, double the industry average
“The other interesting statistic, when I ask these companies, what's your MPS? The average was 72, and the industry average is 36, so they're almost double what The average EMPS is, and the two major reasons why they gave for such, having such a high NPS score …”
Liam MartinAug 16, 2022▶ 31:13Episode 616 | An 8-Figure SaaS Founder's Approach to Remote Work
Insight
Asynchronous communication typically breaks down during emotional interpersonal disagreements
“Asynchronous communication breaks down. Generally, this floats around disagreements, and more importantly, this actually breaks down around the more emotional side of disagreements.”
Liam MartinAug 16, 2022▶ 22:40Episode 616 | An 8-Figure SaaS Founder's Approach to Remote Work
AssertionNot checkable as stated
Hosting annual company and departmental retreats costs less than office space
“I would do one major company retreat, and then I would do one departmental retreat per year. It's going to not necessarily cost you that much. It's definitely going to cost you less than an office.”
Liam MartinAug 16, 2022▶ 26:12Episode 616 | An 8-Figure SaaS Founder's Approach to Remote Work
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