Sep 9, 2024 · 48m · startup-ideas

The ultimate guide to product building with the man who changed software

Jason Fried · 31m spoken Greg Isenberg · 10m spoken
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In this episode, Basecamp co-founder Jason Fried joins host Greg Isenberg to pitch unreleased product concepts and critique modern tech culture, championing a return to playful experimentation, digital scarcity, and cozy, tactile software.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Greg holds 25.1% of the talking time here. How this is scored →

Greg as informed peer 3.0 Guest teaching 2.1 Guest disagreement 0.8 Greg pushing back 0.7
05100:0015:0030:0045:002:08–6:14 · Greg as informed peer 1/10 Pitching the Daily Mobile Scratch-Off Lottery App Jason delivers an extended product pitch for a daily scratch-off advertising app, acknowledging his personal dislike for ad models while outlining the core user mechanics. Greg listens attentively as Jason fleshes out the concept.6:15–12:15 · Greg as informed peer 5/10 Sponsor Break: Greg Isenberg Introduces The Idea Bank Greg connects Jason's pitch to HQ Trivia and his friendship with its co-founder Russ, correcting Jason on the host vs. CEO roles while comparing business models. Jason agrees and builds on the probability mechanics.12:16–14:36 · Greg as informed peer 2/10 Pitching Ephemeral Synchronized Web Experiences with Scott Heiferman Jason shares an unbuilt concept developed with Scott Heiferman centered on scheduled three-minute instructional videos at changing URLs. Greg follows along cooperatively.14:37–18:31 · Greg as informed peer 4/10 The Value of Artificial Scarcity and Linear Media Greg draws a parallel between Jason's ideas and linear TV scheduling or real-world operating hours, citing his own recent return to cable. Jason expands on the novelty of constrained, synchronous digital experiences.18:33–24:41 · Greg as informed peer 4/10 Pitching the Ephemeral Steamy Shower Door Sketch App Jason pitches an ephemeral sketching iPad app mimicking a steamy shower door. Greg adds an analogy comparing the required craft to high-end Neapolitan pizza versus mass-market alternatives.24:42–26:51 · Greg as informed peer 0/10 Sponsor Break: Greg Isenberg Recommends BoringMarketing.com Solo ad read by Greg promoting BoringMarketing.com followed by Jason detailing the physics challenges of touchscreen input simulation.26:52–29:34 · Greg as informed peer 2/10 Product Intuition over Upfront Marketing Strategy in Software When Greg asks how much Jason plans for initial marketing and distribution, Jason immediately dismisses upfront marketing in favor of product intuition and intrinsic product quality.29:35–33:58 · Greg as informed peer 5/10 Exploring Scarcity: Limited-Edition and Discontinued Software Greg proposes limited-edition software models and shares how his past startup reskinned their sunsetted app into a Flappy Bird clone. Jason contrasts digital distribution rules with luxury watch discontinuation strategies.33:59–36:47 · Greg as informed peer 2/10 Why Software Has Become Too Serious and Clinical Jason critiques the software industry for taking itself too seriously, arguing that universal real-world feelings like mystery and physical presence are lost in hyper-optimized software.36:47–40:36 · Greg as informed peer 3/10 Warmth and Cozy Software: Contrasting Experiences and Delight Jason shares his contrasting experiences buying cars to illustrate how software can deliver warmth rather than sterile efficiency. Greg concurs that cozy software represents a tiny fraction of modern products.40:37–44:02 · Greg as informed peer 2/10 Reviving the Hobbyist Ethos and Making the Internet Weird Jason reflects on the lost hobbyist ethos of the early web, and Greg enthusiastically joins in calling to make the internet weird again rather than treating every project as a financial asset class.44:03–47:29 · Greg as informed peer 6/10 Experimental Hardware Inputs and Frontier App Studios Greg brings up Amo, a Paris-based studio founded by the former Zenly team pushing experimental mobile hardware interactions. Jason acknowledges the danger of assuming an idea doesn't exist just because one hasn't seen it.2:08–6:14 · Guest teaching 2/10 Pitching the Daily Mobile Scratch-Off Lottery App Jason delivers an extended product pitch for a daily scratch-off advertising app, acknowledging his personal dislike for ad models while outlining the core user mechanics. Greg listens attentively as Jason fleshes out the concept.6:15–12:15 · Guest teaching 1/10 Sponsor Break: Greg Isenberg Introduces The Idea Bank Greg connects Jason's pitch to HQ Trivia and his friendship with its co-founder Russ, correcting Jason on the host vs. CEO roles while comparing business models. Jason agrees and builds on the probability mechanics.12:16–14:36 · Guest teaching 3/10 Pitching Ephemeral Synchronized Web Experiences with Scott Heiferman Jason shares an unbuilt concept developed with Scott Heiferman centered on scheduled three-minute instructional videos at changing URLs. Greg follows along cooperatively.14:37–18:31 · Guest teaching 2/10 The Value of Artificial Scarcity and Linear Media Greg draws a parallel between Jason's ideas and linear TV scheduling or real-world operating hours, citing his own recent return to cable. Jason expands on the novelty of constrained, synchronous digital experiences.18:33–24:41 · Guest teaching 2/10 Pitching the Ephemeral Steamy Shower Door Sketch App Jason pitches an ephemeral sketching iPad app mimicking a steamy shower door. Greg adds an analogy comparing the required craft to high-end Neapolitan pizza versus mass-market alternatives.24:42–26:51 · Guest teaching 0/10 Sponsor Break: Greg Isenberg Recommends BoringMarketing.com Solo ad read by Greg promoting BoringMarketing.com followed by Jason detailing the physics challenges of touchscreen input simulation.26:52–29:34 · Guest teaching 4/10 Product Intuition over Upfront Marketing Strategy in Software When Greg asks how much Jason plans for initial marketing and distribution, Jason immediately dismisses upfront marketing in favor of product intuition and intrinsic product quality.29:35–33:58 · Guest teaching 2/10 Exploring Scarcity: Limited-Edition and Discontinued Software Greg proposes limited-edition software models and shares how his past startup reskinned their sunsetted app into a Flappy Bird clone. Jason contrasts digital distribution rules with luxury watch discontinuation strategies.33:59–36:47 · Guest teaching 3/10 Why Software Has Become Too Serious and Clinical Jason critiques the software industry for taking itself too seriously, arguing that universal real-world feelings like mystery and physical presence are lost in hyper-optimized software.36:47–40:36 · Guest teaching 2/10 Warmth and Cozy Software: Contrasting Experiences and Delight Jason shares his contrasting experiences buying cars to illustrate how software can deliver warmth rather than sterile efficiency. Greg concurs that cozy software represents a tiny fraction of modern products.40:37–44:02 · Guest teaching 3/10 Reviving the Hobbyist Ethos and Making the Internet Weird Jason reflects on the lost hobbyist ethos of the early web, and Greg enthusiastically joins in calling to make the internet weird again rather than treating every project as a financial asset class.44:03–47:29 · Guest teaching 1/10 Experimental Hardware Inputs and Frontier App Studios Greg brings up Amo, a Paris-based studio founded by the former Zenly team pushing experimental mobile hardware interactions. Jason acknowledges the danger of assuming an idea doesn't exist just because one hasn't seen it.2:08–6:14 · Guest disagreement 1/10 Pitching the Daily Mobile Scratch-Off Lottery App Jason delivers an extended product pitch for a daily scratch-off advertising app, acknowledging his personal dislike for ad models while outlining the core user mechanics. Greg listens attentively as Jason fleshes out the concept.6:15–12:15 · Guest disagreement 1/10 Sponsor Break: Greg Isenberg Introduces The Idea Bank Greg connects Jason's pitch to HQ Trivia and his friendship with its co-founder Russ, correcting Jason on the host vs. CEO roles while comparing business models. Jason agrees and builds on the probability mechanics.12:16–14:36 · Guest disagreement 1/10 Pitching Ephemeral Synchronized Web Experiences with Scott Heiferman Jason shares an unbuilt concept developed with Scott Heiferman centered on scheduled three-minute instructional videos at changing URLs. Greg follows along cooperatively.14:37–18:31 · Guest disagreement 0/10 The Value of Artificial Scarcity and Linear Media Greg draws a parallel between Jason's ideas and linear TV scheduling or real-world operating hours, citing his own recent return to cable. Jason expands on the novelty of constrained, synchronous digital experiences.18:33–24:41 · Guest disagreement 1/10 Pitching the Ephemeral Steamy Shower Door Sketch App Jason pitches an ephemeral sketching iPad app mimicking a steamy shower door. Greg adds an analogy comparing the required craft to high-end Neapolitan pizza versus mass-market alternatives.24:42–26:51 · Guest disagreement 0/10 Sponsor Break: Greg Isenberg Recommends BoringMarketing.com Solo ad read by Greg promoting BoringMarketing.com followed by Jason detailing the physics challenges of touchscreen input simulation.26:52–29:34 · Guest disagreement 2/10 Product Intuition over Upfront Marketing Strategy in Software When Greg asks how much Jason plans for initial marketing and distribution, Jason immediately dismisses upfront marketing in favor of product intuition and intrinsic product quality.29:35–33:58 · Guest disagreement 1/10 Exploring Scarcity: Limited-Edition and Discontinued Software Greg proposes limited-edition software models and shares how his past startup reskinned their sunsetted app into a Flappy Bird clone. Jason contrasts digital distribution rules with luxury watch discontinuation strategies.33:59–36:47 · Guest disagreement 1/10 Why Software Has Become Too Serious and Clinical Jason critiques the software industry for taking itself too seriously, arguing that universal real-world feelings like mystery and physical presence are lost in hyper-optimized software.36:47–40:36 · Guest disagreement 1/10 Warmth and Cozy Software: Contrasting Experiences and Delight Jason shares his contrasting experiences buying cars to illustrate how software can deliver warmth rather than sterile efficiency. Greg concurs that cozy software represents a tiny fraction of modern products.40:37–44:02 · Guest disagreement 1/10 Reviving the Hobbyist Ethos and Making the Internet Weird Jason reflects on the lost hobbyist ethos of the early web, and Greg enthusiastically joins in calling to make the internet weird again rather than treating every project as a financial asset class.44:03–47:29 · Guest disagreement 0/10 Experimental Hardware Inputs and Frontier App Studios Greg brings up Amo, a Paris-based studio founded by the former Zenly team pushing experimental mobile hardware interactions. Jason acknowledges the danger of assuming an idea doesn't exist just because one hasn't seen it.2:08–6:14 · Greg pushing back 0/10 Pitching the Daily Mobile Scratch-Off Lottery App Jason delivers an extended product pitch for a daily scratch-off advertising app, acknowledging his personal dislike for ad models while outlining the core user mechanics. Greg listens attentively as Jason fleshes out the concept.6:15–12:15 · Greg pushing back 2/10 Sponsor Break: Greg Isenberg Introduces The Idea Bank Greg connects Jason's pitch to HQ Trivia and his friendship with its co-founder Russ, correcting Jason on the host vs. CEO roles while comparing business models. Jason agrees and builds on the probability mechanics.12:16–14:36 · Greg pushing back 0/10 Pitching Ephemeral Synchronized Web Experiences with Scott Heiferman Jason shares an unbuilt concept developed with Scott Heiferman centered on scheduled three-minute instructional videos at changing URLs. Greg follows along cooperatively.14:37–18:31 · Greg pushing back 1/10 The Value of Artificial Scarcity and Linear Media Greg draws a parallel between Jason's ideas and linear TV scheduling or real-world operating hours, citing his own recent return to cable. Jason expands on the novelty of constrained, synchronous digital experiences.18:33–24:41 · Greg pushing back 1/10 Pitching the Ephemeral Steamy Shower Door Sketch App Jason pitches an ephemeral sketching iPad app mimicking a steamy shower door. Greg adds an analogy comparing the required craft to high-end Neapolitan pizza versus mass-market alternatives.24:42–26:51 · Greg pushing back 0/10 Sponsor Break: Greg Isenberg Recommends BoringMarketing.com Solo ad read by Greg promoting BoringMarketing.com followed by Jason detailing the physics challenges of touchscreen input simulation.26:52–29:34 · Greg pushing back 1/10 Product Intuition over Upfront Marketing Strategy in Software When Greg asks how much Jason plans for initial marketing and distribution, Jason immediately dismisses upfront marketing in favor of product intuition and intrinsic product quality.29:35–33:58 · Greg pushing back 1/10 Exploring Scarcity: Limited-Edition and Discontinued Software Greg proposes limited-edition software models and shares how his past startup reskinned their sunsetted app into a Flappy Bird clone. Jason contrasts digital distribution rules with luxury watch discontinuation strategies.33:59–36:47 · Greg pushing back 0/10 Why Software Has Become Too Serious and Clinical Jason critiques the software industry for taking itself too seriously, arguing that universal real-world feelings like mystery and physical presence are lost in hyper-optimized software.36:47–40:36 · Greg pushing back 1/10 Warmth and Cozy Software: Contrasting Experiences and Delight Jason shares his contrasting experiences buying cars to illustrate how software can deliver warmth rather than sterile efficiency. Greg concurs that cozy software represents a tiny fraction of modern products.40:37–44:02 · Greg pushing back 1/10 Reviving the Hobbyist Ethos and Making the Internet Weird Jason reflects on the lost hobbyist ethos of the early web, and Greg enthusiastically joins in calling to make the internet weird again rather than treating every project as a financial asset class.44:03–47:29 · Greg pushing back 0/10 Experimental Hardware Inputs and Frontier App Studios Greg brings up Amo, a Paris-based studio founded by the former Zenly team pushing experimental mobile hardware interactions. Jason acknowledges the danger of assuming an idea doesn't exist just because one hasn't seen it.

speaking balance: gold is Greg, purple is the guest (3 minute bins)

0:00 · Greg 32.7% · guest 67.3%0:00 · Greg 32.7% · guest 67.3%3:00 · Greg 0% · guest 100%3:00 · Greg 0% · guest 100%6:00 · Greg 39% · guest 61%6:00 · Greg 39% · guest 61%9:00 · Greg 46.3% · guest 53.7%9:00 · Greg 46.3% · guest 53.7%12:00 · Greg 12.2% · guest 87.8%12:00 · Greg 12.2% · guest 87.8%15:00 · Greg 27.1% · guest 72.9%15:00 · Greg 27.1% · guest 72.9%18:00 · Greg 15.4% · guest 84.6%18:00 · Greg 15.4% · guest 84.6%21:00 · Greg 32.6% · guest 67.4%21:00 · Greg 32.6% · guest 67.4%24:00 · Greg 43.2% · guest 56.8%24:00 · Greg 43.2% · guest 56.8%27:00 · Greg 14.7% · guest 85.3%27:00 · Greg 14.7% · guest 85.3%30:00 · Greg 18.4% · guest 81.6%30:00 · Greg 18.4% · guest 81.6%33:00 · Greg 30.5% · guest 69.5%33:00 · Greg 30.5% · guest 69.5%36:00 · Greg 9.7% · guest 90.3%36:00 · Greg 9.7% · guest 90.3%39:00 · Greg 18.3% · guest 81.7%39:00 · Greg 18.3% · guest 81.7%42:00 · Greg 22.5% · guest 77.5%42:00 · Greg 22.5% · guest 77.5%45:00 · Greg 42% · guest 58%45:00 · Greg 42% · guest 58%48:00 · Greg 17.1% · guest 82.9%48:00 · Greg 17.1% · guest 82.9%
Sharpest disagreement ▶ 27:02 Jason rejects upfront marketing frameworks

Jason flatly rejects Greg's premise about planning distribution for the first 100,000 users, stating he never thinks about marketing beforehand and focuses entirely on product quality.

Hardest push from Greg ▶ 9:14 Greg corrects Jason on HQ Trivia's founder vs host

Greg politely clarifies that his friend Russ was the product CEO and creator rather than the on-screen host Scott Rogowski, refining Jason's recollection.

Biggest teaching moment ▶ 27:02 Jason explains intuitive product development over growth playbooks

Jason articulates his philosophy that seeking emotional validation and visceral excitement in product builds naturally creates word-of-mouth rather than engineered marketing.

Greg holds their own ▶ 45:35 Greg cites Zenly founders' new Paris studio Amo

Greg demonstrates insider knowledge of cutting-edge mobile design by detailing the former Zenly team's new app studio Amo and their motion-sensor interface experiments.

the scores for every segment, with the reasoning behind each
ChapterTopicGreg as informed peerGuest teachingGuest disagreementGreg pushing backWhy
Pitching the Daily Mobile Scratch-Off Lottery App 1210 Jason delivers an extended product pitch for a daily scratch-off advertising app, acknowledging his personal dislike for ad models while outlining the core user mechanics. Greg listens attentively as Jason fleshes out the concept.
Sponsor Break: Greg Isenberg Introduces The Idea Bank 5112 Greg connects Jason's pitch to HQ Trivia and his friendship with its co-founder Russ, correcting Jason on the host vs. CEO roles while comparing business models. Jason agrees and builds on the probability mechanics.
Pitching Ephemeral Synchronized Web Experiences with Scott Heiferman 2310 Jason shares an unbuilt concept developed with Scott Heiferman centered on scheduled three-minute instructional videos at changing URLs. Greg follows along cooperatively.
The Value of Artificial Scarcity and Linear Media 4201 Greg draws a parallel between Jason's ideas and linear TV scheduling or real-world operating hours, citing his own recent return to cable. Jason expands on the novelty of constrained, synchronous digital experiences.
Pitching the Ephemeral Steamy Shower Door Sketch App 4211 Jason pitches an ephemeral sketching iPad app mimicking a steamy shower door. Greg adds an analogy comparing the required craft to high-end Neapolitan pizza versus mass-market alternatives.
Sponsor Break: Greg Isenberg Recommends BoringMarketing.com 0000 Solo ad read by Greg promoting BoringMarketing.com followed by Jason detailing the physics challenges of touchscreen input simulation.
Product Intuition over Upfront Marketing Strategy in Software 2421 When Greg asks how much Jason plans for initial marketing and distribution, Jason immediately dismisses upfront marketing in favor of product intuition and intrinsic product quality.
Exploring Scarcity: Limited-Edition and Discontinued Software 5211 Greg proposes limited-edition software models and shares how his past startup reskinned their sunsetted app into a Flappy Bird clone. Jason contrasts digital distribution rules with luxury watch discontinuation strategies.
Why Software Has Become Too Serious and Clinical 2310 Jason critiques the software industry for taking itself too seriously, arguing that universal real-world feelings like mystery and physical presence are lost in hyper-optimized software.
Warmth and Cozy Software: Contrasting Experiences and Delight 3211 Jason shares his contrasting experiences buying cars to illustrate how software can deliver warmth rather than sterile efficiency. Greg concurs that cozy software represents a tiny fraction of modern products.
Reviving the Hobbyist Ethos and Making the Internet Weird 2311 Jason reflects on the lost hobbyist ethos of the early web, and Greg enthusiastically joins in calling to make the internet weird again rather than treating every project as a financial asset class.
Experimental Hardware Inputs and Frontier App Studios 6100 Greg brings up Amo, a Paris-based studio founded by the former Zenly team pushing experimental mobile hardware interactions. Jason acknowledges the danger of assuming an idea doesn't exist just because one hasn't seen it.

Statements from this episode (10)

Prediction Not checkable as stated
Fried: A daily scratch-off ad app could become an international phenomenon
“Now, I think this could be huge, actually. I think a lot of people would do it. I think it could be like an international phenomenon kind of thing, because it's so stupid and simple, and like, why not?”
Jason Fried Sep 9, 2024 ▶ 6:04
Disclosure
Fried Dislikes Selling Ads and Won't Build Ad-Based Products
“I kind of don't want this to exist because I just don't like the idea of like, Selling ads.”
Jason Fried Sep 9, 2024 ▶ 7:23
Prediction Not checkable as stated
Isenberg: App opening and closing hours are the future of the internet
“One of the things that you're saying, which I think is really the future of the internet is Adding opening hours and closed hours to apps.”
Greg Isenberg Sep 9, 2024 ▶ 14:37
Disclosure
Fried: Sketching on steamy shower doors inspires my product interface designs
“I draw interfaces all the time on shower doors. That's where a lot of my, like, product interface ideas come from.”
Jason Fried Sep 9, 2024 ▶ 19:02
Opinion
Fried: Digital sketching apps suffer from permanence and cluttered toolbars
“One of the things that bugs me about sketching apps is how permanent they are. I know you can delete in the whole thing, but like, there's just tools, there's tools everywhere.”
Jason Fried Sep 9, 2024 ▶ 23:10
Disclosure
Fried: I never think about user acquisition when evaluating new product ideas
“How much are you thinking about how am I going to get the first 100,000 people to download this? Jason Fried: I don't think about that at all. Jason Fried: For me, it's like is the idea any good?”
Jason Fried Sep 9, 2024 ▶ 26:58
Insight
Fried: Discontinuing apps after production runs creates collector value like luxury watches
“Like Patek Philippe, for example, will make a watch for six years or for four years and then just discontinue it. So it wasn't like we're going to make a thousand and just, it's like, we're going to make this and we're going to decide at some point that there'…”
Jason Fried Sep 9, 2024 ▶ 31:54
Opinion
Fried: The software industry is too serious and takes itself too seriously
“And this is not fair because there are, there's plenty of like fun software, but a lot of the, a lot of it is the software industry is too serious. It takes itself too seriously.”
Jason Fried Sep 9, 2024 ▶ 35:32
Opinion
Fried: Modern software design aesthetics feel cold and clinical
“In a way that I find a lot of software to be very clinical and cold, especially like modern design aesthetics. A lot of stuff just feels very cold and clinical. So I think you can bring a little bit of like, this feels warm.”
Jason Fried Sep 9, 2024 ▶ 39:01
Disclosure
Jason Fried: 37signals is trying to build weirder software products
“In our minds at 37 signals, we're actually, we've been pretty conscious lately, last few months specifically, actually been talking about this more internally and we're trying to make some really sort of Weirder things.”
Jason Fried Sep 9, 2024 ▶ 42:33
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