Pecherskiy: Customer excitement alone often leads to building unused software
Vitaly Pecherskiy · Vitaly Pecherskiy, Co-Founder of StackAdapt (Bootstrapped to $100M+ Revenue) | How to Bootstrap t... · PMF Show · Mar 8, 2024 · at 22:36
Vitaly Pecherskiy, co-founder of StackAdapt, discusses product discovery lessons and why verbal customer excitement fails to predict actual feature adoption.
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“Sometimes you come to them and you say, would you want us to build this product? And they say, oh, that's great. That sounds awesome. And you take that at face value and you build it and never gets used. We've done things. We've built things like that. And it's not fault of customers. It's just, you know, they could genuinely be excited, but it could just not fit their workflows, for example, or their, the way their organization is set up.”
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