Insight certainty 4/5 debate potential 1/5

Anderson: Traditional payment rails cannot provide SKU-level cart data for underwriting

David Anderson · He raised $16M, hit $1M ARR—& failed. Here are the top 3 lessons he learned. | David Anderson, Fo... · PMF Show · Nov 21, 2024 · at 16:09

David Anderson, former Capital One employee and co-founder of Tandym, compares direct merchant integration to legacy credit card networks.

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“With every transaction that we processed, We got skew level data from the cart. So I knew exactly what shirt you bought. I knew the size. I had product images and this allows you to do a bunch of really interesting and unique things. You can start to underwrite with this data. You can build visual receipts in your servicing experience. These are all things that I remember when I was at Capital One, we talk about these things of like, man, that would be great if, but there's no way To actually unlock that ability with traditional payment rails because the data is just not there.”

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More from David Anderson

Disclosure
Anderson: Tandym's investors walked after $10M Series A funding docs were signed
“Like, we got all the way through confirmatory due diligence. Like, it was moving to the finish line. Funding docs went out. I signed the funding docs. And I think they got cold feet.”
David Anderson Nov 21, 2024 ▶ 45:27 He raised $16M, hit $1M ARR—& failed. Here are the top 3 lessons he learned. | David Anderson, Fo... · PMF Show
Insight
Anderson: E-commerce is one of the hardest spaces to sell into
“Most of the brands that we would win, it would take, you know, three months to get to a signed contract, sometimes as long as six months and did not know this before, but e-commerce is one of the, I think most challenging spaces to sell into. Because there's s…”
David Anderson Nov 21, 2024 ▶ 20:07 He raised $16M, hit $1M ARR—& failed. Here are the top 3 lessons he learned. | David Anderson, Fo... · PMF Show
Disclosure
Anderson: Tandym's early adopters bought for founder vanity, not economics
“Where we found success with early brands It was founder led brands. Oftentimes, like the name of the brand was the name of the founder. And for the founder, it was like an emotional, oh, this is really cool. Like I get my own payment method with my name on it.…”
David Anderson Nov 21, 2024 ▶ 26:20 He raised $16M, hit $1M ARR—& failed. Here are the top 3 lessons he learned. | David Anderson, Fo... · PMF Show
Insight
Anderson: Tandym found enterprise sales cycles matched SMBs at 3–6 months
“We were finding the sales cycles were roughly equivalent. So the three to six months was still true for those bigger brands. So obviously, You'd much rather spend that time and win a brand that's 10 X the size of, you know, the ten million dollar brands.”
David Anderson Nov 21, 2024 ▶ 28:37 He raised $16M, hit $1M ARR—& failed. Here are the top 3 lessons he learned. | David Anderson, Fo... · PMF Show
Disclosure
Anderson: Tandym burned around $500K per month
“Our monthly, yeah, our monthly burn was around half a million”
David Anderson Nov 21, 2024 ▶ 37:04 He raised $16M, hit $1M ARR—& failed. Here are the top 3 lessons he learned. | David Anderson, Fo... · PMF Show
Disclosure
Anderson: Tandym paid six figures monthly to its sponsor bank
“Our monthly fee to our sponsor bank was six figures.”
David Anderson Nov 21, 2024 ▶ 37:35 He raised $16M, hit $1M ARR—& failed. Here are the top 3 lessons he learned. | David Anderson, Fo... · PMF Show
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