Dr. Shiv Rao, practicing cardiologist and CEO of clinical AI startup Abridge, describes the severe workforce shortage and clinician burnout crisis in US healthcare.
Prediction Open · timeframe Mar 2035
Rao: Doctors and Nurses Will Not Be Fully Automated in 10 Years
“And the thesis for us in healthcare delivery is that we don't think doctors or nurses are going to get fully automated over the next 10 years.”
Assertion Not checkable as stated
Shiv Rao: Abridge has never lost a head-to-head evaluation against Microsoft
“Now, the, you know, who we're competing with is Microsoft. That's who we essentially almost, like always have to do a head-to-head against, and it's usually, like, three to four weeks. And then we sort of move on from there. And so far we've never lost a head …”
Insight
Failed hospital AI deployments lock startups out via CIO WhatsApp groups
“All these CMIOs and CIOs are on WhatsApp groups every single day and talking to each other. And if you screw up with one of those health systems, maybe two of those health systems, you're kind of done for like a couple years, probably. You don't get another sh…”
Assertion Not checkable as stated
Shiv Rao: Abridge competitor's 2022 solution relied on manual scribes in Bangalore
“And at that point in time, like the large competitor, they had a solution in the space, but it was humans in the loop. So it was really like Indians in Bangalore who were listening to audio and writing the note and Wizard of Oz-ing it back into the medical rec…”
Assertion Supported
Rao: Stanford survey shows Abridge cuts clinician burnout by 50%
“We're seeing in the metrics that we use these validated instruments that we're reducing cognitive burden by, like, 60% within six weeks of a clinician using this, and clinician burnout per one survey that Stanford came up with, we reduced that by, like, 50% so…”
Insight
Rao: Enterprise Focus Limited Abridge's Competition to One Rival
“Running into that end of the market allowed us to sort of compete with just Pretty much one other company, while a lot of the other startups were starting mid market or, you know, down market individual like primary care doctors with the hope probably over tim…”