Yamini Bhat, CEO of Vymo, discusses capital efficiency among prominent SaaS companies.
Insight
Bhat: Never let customers write your product roadmap
“Never let the customer write your product roadmap. Let the customer explain the needs and you find out what is the right way to solve it, right?”
Opinion
Bhat: Horizontal CRMs only solve 10% to 20% of enterprise sales needs
“There is enough horizontal solutions out there, which try to get to the, you know, 10, 20% of the problem statement by just like CRM's provider, very good customer, three 60 and a web based cloud based database, but they are very, very Thin in terms of being a…”
Assertion Not checkable as stated
Bhat: Vymo's first enterprise customer threatened resignation to force purchase approval
“Our first BFSI customer, in fact when posed the pilot after almost a four X increase in lead conversions after two, three weeks, when he was, he asked for approval for Wimo. He was told to deploy the CRM and do whatever he could with the CRM and not buy someth…”
Insight
Bhat: Indian SMB SaaS startups must launch globally from day zero
“Unless you're selling to very large enterprise SaaS, I'm not sure starting with India and trying to go global should be the playbook. You can just start global, right? If you're doing SMB, just start global. How does it matter where the SMB is sitting? And mak…”
Insight
Bhat: Sales team productivity declines steeply as team size scales
“As you keep growing the team to be able to achieve higher and higher growth goals, your productivity falls down very steeply.”
Prediction Not checkable as stated
Bhat: Global market for financial products will grow hundreds of times bigger
“And the market is only growing, going to grow hundreds of times bigger than what it is today, right? Because financial inclusion across the world If you see the range of financial products that exist for a family, household, individual, or a business, it's, we…”