Sardana: Domestic service workers must master 100% of potential customer tasks
Anjali Sardana · How Anjali Sardana Built a $200M Company in 1 Year · Jun 23, 2026 · at 11:59
Anjali Sardana, founder of on-demand domestic home services startup Pronto, discusses the necessity of standardizing full task training for domestic service professionals.
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“There is a big difference between someone who knows 90% of things and someone who knows a hundred percent of things when you don't know what they're going to be asked in the customer home. And it's very critical that they know a hundred percent of what the customer is going to ask for.”
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