Assertion certainty 4/5 debate potential 1/5

The Moms Co. Sold Initial Baby Care Production Runs via WhatsApp

Malika Sadani · Inside the mind of The Moms Co. Founders, Mohit & Malika Sadani · May 5, 2021 · at 20:07

Malika Sadani, co-founder of The Moms Co., details their early customer retention and cross-selling strategy transitioning mothers from pregnancy care to baby products.

0:00 / 0:12exact quote · 12.1s
▶ Watch the full episode on YouTube → 720p mp4 · rendered on demand · StarZero watermark
“And our entire first two batches that we had made for baby production were sold to these consumers because they were the ones who were the first people who came back and made the purchase and all of that happened Staying in touch with them for WhatsApp.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Malika Sadani

Insight
Safety and Trust Outweigh Pricing in Pregnancy and Baby Care Purchases
“The biggest insight we got was that the segment that we operate out of, which is pregnancy and baby, is led very high by safety and transparency and belief and trust on the ground. It's not got to do with pricing because it is a moment of everyone's life where…”
Malika Sadani May 5, 2021 ▶ 11:09 Inside the mind of The Moms Co. Founders, Mohit & Malika Sadani
Assertion Not checkable as stated
Tier-Two and Tier-Three Cities Drive 45% of The Moms Co. Sales
“Even till now about 45% of our sales comes from tier two and tier three. It's not from the tier one cities.”
Malika Sadani May 5, 2021 ▶ 12:04 Inside the mind of The Moms Co. Founders, Mohit & Malika Sadani
Insight
Low-Friction WhatsApp Ordering Succeeds Because Mothers Are Acutely Time-Starved
“Our biggest insight also in the segment that we realized that moms genuinely are starved for time, right? Because they're constantly running after kids. And just the fact that you have a WhatsApp number who you could just send out a message to saying that, you…”
Malika Sadani May 5, 2021 ▶ 20:21 Inside the mind of The Moms Co. Founders, Mohit & Malika Sadani
Assertion Not checkable as stated
The Moms Co. Website Serves 15,000 Postal Codes Across India
“From our own website, we've done about 15,000 pin codes and gone all the way from, you know, the north east To like anywhere and everywhere across the country right now.”
Malika Sadani May 5, 2021 ▶ 12:43 Inside the mind of The Moms Co. Founders, Mohit & Malika Sadani
Insight
Toxin-Free Skincare Is Now a Baseline Hygiene Factor in India
“The conversations which we started was first we had to explain what toxin-free meant. We're not anymore in the similar space where women don't understand toxin-free, but people understand that, and now it's moved not just from what you keep out in your product…”
Malika Sadani May 5, 2021 ▶ 17:44 Inside the mind of The Moms Co. Founders, Mohit & Malika Sadani
Assertion Not checkable as stated
Indian Consumers Shifted From Coconut Oil to AHA and BHA Actives
“There are conversations happening of ingredients like AHA, BHA, which was not where it was, right? About five years back, it was about cocosia. The oil that you use, the coconut oil was like very, really popular. But now I think the consumer is becoming a lot …”
Malika Sadani May 5, 2021 ▶ 18:28 Inside the mind of The Moms Co. Founders, Mohit & Malika Sadani
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 300 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.