Ambati: Current spike in AI voice and support automation will fade
Vamshi Ambati · 94% CAGR: What the Inference Boom means for your AI costs | Vamshi Ambati · Jun 9, 2026 · at 25:23
AI investor Vamshi Ambati discusses why customer support automation faces distinct empathy and trust hurdles compared to coding automation.
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“Anything that has a human-to-human touchpoint should be the last one that should get automated. Today we're just probably seeing that first, ah, sort of spike, but then that should probably, you know, die out soon, I feel.”
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