Sardana: Pronto's launch app worked 30% of the time, routed to Slack
Anjali Sardana · How Anjali Sardana Built a $200M Company in 1 Year · Jun 23, 2026 · at 7:58
Anjali Sardana, founder of domestic services platform Pronto, discusses the minimal technology infrastructure in place during their initial launch.
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“The only tech was, we had a customer app that worked around 30% of the time, and that's being a little generous. And we would receive a Slack message which had some, like, basic information about the customer, their address, what time they had booked, and that was the only tech we had.”
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