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customer service

2 statements across 2 episodes · 1 bullish · 0 bearish · 2 people on the record · first statement Mar 28, 2025 by Dev Khare · across every show →

Everything said about customer service, oldest first

Mar 28, 2025 neutral
Assertion Supported
Khare: Global Customer Service Spending Is $1 Trillion Annually
“Customer service as a market, which is a sort of very sort of a bubbling market these days with AI. That's a trillion dollars a year spent on customer service globally.”
Dev Khare Mar 28, 2025 ▶ 41:25 Lightspeed’s $500M Bet On India With 1/3rd In AI Companies | Dev Khare | Neon Show
Aug 14, 2026 positive
Opinion
Jain: Voice AI for customer service has a larger TAM than sales
“As I spend more, more time in there, I very quickly realized that it's not that big of a TAM and that world is ending very, very fast. On the other side, Sharath had spent a lot of time in Philippines in his previous job, so he convinced me that no, customer s…”
Swapnil Jain Aug 14, 2026 ▶ 15:52 ChatGPT Killed My $50M ARR Business Overnight | Swapnil Jain Observe Al
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