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business process outsourcing

also referred to as: bpo

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Aug 14, 2026 by Swapnil Jain · across every show →

Everything said about business process outsourcing, oldest first

Aug 14, 2026 negative
Insight
Jain: Selling software directly to BPOs fails because end-clients control tech stacks
“The end client is a decision maker. They decide what technology stack will be used, and BPO is just doing that. So trying to sell to a BPO doesn't make sense. You have to go to the end enterprise.”
Swapnil Jain Aug 14, 2026 ▶ 17:49 ChatGPT Killed My $50M ARR Business Overnight | Swapnil Jain Observe Al
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