The Ledger
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Traditional SaaS playbook fails for AI without professional services, says Thummala
“The typical way that SaaS-type businesses, like software-style businesses, were built, scaled, and sold in the past 10 years was not going to be the same formula that was going to work in this new age because AI requires a ton more professional services, almos…”
Thummala: AI flipped coding to 80% review and cut raw time 10x
“The time spent on coding was probably 80% generation, 20% review. It's flipped that into 80% review, 20% generation. But the key is, is that the actual amount of like the raw time has dropped by like 10 X when you make that kind of switch.”
AI will soon run PressW projects from sales to completion autonomously
“Technically speaking, I think we are approaching the point where our business could go from one sales call to a finished project. With very, very little human in the loop, basically just prompting a nudge.”
Thummala: Businesses will eventually run hundreds of AI agents internally
“Today, most businesses have zero or one agent or AI integrated into their business.
If that in the future, I'm sure that they're going to have hundreds of agents running within their business, and that unlocks an entirely new class of problems.”
Clients buy business outcomes, not custom code or Zapier, says Thummala
“Who really cares about what it's made in or if it's custom or if it's Zapier, like the thing that you're, should be buying is the outcome for the business.”
Thummala: AI enterprise buyers now demand specific workflows and ROI
“In the last year, people are now sharpening up their budgets. They're sharpening their pencils, and they're like, okay, we know AI is effective. We know it's a hundred percent going to be transformative. How? Like, what are the specific workflows, outcomes, RO…”
Internal AI coding workflows will eventually commoditize across all firms, says Thummala
“Eventually everyone's going to have the same sort of, like, technical architecture behind it.”
Thummala: MIT report found 95% of AI pilots failed to reach production
“And that's actually why, you know, if you see, like, the MIT report, 95% of things didn't, 95% of, like, AI pilots never made it to production.”
Thummala: PressW generated over $2 million in revenue last year
“Yeah, we did we did over two million dollars last year.”
Thummala: PressW automated 90% to 95%+ of court document processing for a client
“We were able to, like, build a little system that you know, can automate up to, like, 90, 95% plus of those types of documents.”
Thummala: PressW chose services to generate cash and learnings before SaaS
“Services make sense, we can get cash now, we can watch the world, and we can stay on the forefront of what's possible today, and ideally take those learnings, like, just maximize surface area of information and then from that, you know, start to build somethin…”
Thummala: 90% of PressW's business comes from post-launch relationships
“Actually, no, I would say only like less than 10% of this business, less than, yeah, less than 10%, let's call it, let's just make it be generous with it. Less than 10% came from like old relationships. I'd say 90% were people that I've met and interacted with…”