Webb: Hybrid franchise and company-owned models create competing organizational needs
Ali Webb · How Drybar's Alli Webb scaled a side hustle into a blowout empire | Masters of Scale · Sep 5, 2024 · at 9:56
Drybar co-founder Alli Webb discusses the operational friction of simultaneously managing both corporate-owned and franchised salon locations while scaling.
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“I wouldn't recommend it, what, the way we did it, because what we did was, like, we were basically now running two different organizations. One was, like, franchise, and one was company owned, and so the needs of those two stores were quite different, and managing the franchisees and those owners, our partners, was very just time consuming.”
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