“With hand dryers, we had no idea of the market size because it's quite a sort of concealed business. But we felt we had a much better hand dryer that used 700 watts instead of 3000 watts and dried much quicker. So we thought it was a better product, but we didn't research the market to see how big it was. We just wanted to sell it because we thought it was a better hand dryer.”
quote is from the automated transcript, cleaned for reading:
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