user base
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Nov 24, 2023 by Caterina Fake · across every show →
Everything said about user base, oldest first
Nov 24, 2023 negative
Fake: Most companies avoid direct communication and treat users as support problems
“It's very rare these days for there to be direct communication between companies and their user base. In fact, they're seen as a customer service problem, eating up customer service hours, and actually most companies actually try to prevent you from getting in…”