retail

“Everything was sold on discount and price. And I thought that was wrong. I think, you know, that, that's well, it, it's boring for a start if it's, if you're looking at his price rather than looking at specification and how things perform. And I think performa…”

“Learning how to line up your cash flows when you're a direct-to-consumer business is extraordinarily easy. A customer orders the product, you get paid right away. With retail, they'll order the product, and sometimes you don't get paid for 90 days.”

“So if we want to be a brand, like an iconic, beloved brand we need to be in retail.”

“And then we use the data to inf to impose uniformity on the stores. And that really is the death knell for us. It works in almost every other branch of retail. It doesn't work in books.”