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customer loyalty

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jun 24, 2021 by Sir Richard Branson · across every show →

Everything said about customer loyalty, oldest first

Jun 24, 2021
Insight
Branson: Customer loyalty is a smaller company's only defense against incumbents
“If you're smaller, you know, when the big guys try to drive you out of business, the only thing that you've got going for you is the loyalty of your customers and your passengers”
Sir Richard Branson Jun 24, 2021 ▶ 20:41 Sir Richard Branson: The secret to big leaps
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