Disclosure certainty 5/5 debate potential 1/5

ZoomInfo selected Anthropic over OpenAI and Google for call summarization

Ali Dasdan · AI at ZoomInfo: Superpowering GTM teams | Ali Dasdan, CTO, ZoomInfo · Sep 19, 2024 · at 27:45

Ali Dasdan, CTO of ZoomInfo, outlines the company's multi-model LLM strategy and identifies Anthropic as the provider for Chorus's summarization feature.

0:00 / 0:04exact quote · 4.5s
▶ Watch the full episode on YouTube → 720p mp4 · rendered on demand · StarZero watermark
“We are using Anthropic, we are using OpenAI, we are using Google, but for that one, we released Anthropic.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Ali Dasdan

Assertion Not checkable as stated
Dasdan's past teams built custom Kafka alternatives to handle 100 petabytes
“In the past, when we were doing data platform, there was no Kafka, for example, we created a Kafka-like system ourselves, but we are lucky that, yeah, we created an HBase, sort of HHive-like system ourselves with hundred petabytes of size of data, right?”
Ali Dasdan Sep 19, 2024 ▶ 22:36 AI at ZoomInfo: Superpowering GTM teams | Ali Dasdan, CTO, ZoomInfo
Assertion Not checkable as stated
ZoomInfo claims its homegrown NLP outperforms major external vendors on quality
“Chorus still runs its own, our own homegrown NLP technology. We are doing it because our quality, we believe every time we compare, it's actually pretty good. Actually, we are beating, you know, we've been well-known well-known vendors. Plus it's cheap for us,…”
Ali Dasdan Sep 19, 2024 ▶ 24:41 AI at ZoomInfo: Superpowering GTM teams | Ali Dasdan, CTO, ZoomInfo
Assertion Not checkable as stated
Adding generative AI call summarization boosted ZoomInfo Chorus's NPS by 20 points
“And the absolute increase in MPS was just amazing, like almost like 20 points. Because people loved what they were getting with that.”
Ali Dasdan Sep 19, 2024 ▶ 25:50 AI at ZoomInfo: Superpowering GTM teams | Ali Dasdan, CTO, ZoomInfo
Insight
Real-time AI apps require abstraction layers to handle LLM provider outages
“Yeah, I think you have to create a layer on top of these at a minimum, right in the end, whether Entropic or OpenAI, you know, they're companies, right, they sometimes have stability issues, right, if they're down, so what they're gonna do about that? Since ou…”
Ali Dasdan Sep 19, 2024 ▶ 38:00 AI at ZoomInfo: Superpowering GTM teams | Ali Dasdan, CTO, ZoomInfo
Assertion Not checkable as stated
ZoomInfo engineers accept over 25% of GitHub Copilot's code suggestions
“And our acceptance rate for code suggestions was around 25%, actually over 25%, which is interesting in line with the recent research that GitHub published.”
Ali Dasdan Sep 19, 2024 ▶ 44:36 AI at ZoomInfo: Superpowering GTM teams | Ali Dasdan, CTO, ZoomInfo
Assertion Not checkable as stated
ZoomInfo operates two distinct core data platforms on different technologies
“On top of it we have actually two data platforms. One is for all the data that customers, you know, need and our products need, and there's another one that's for internally focused for our internal customers, and they're built on different technologies.”
Ali Dasdan Sep 19, 2024 ▶ 9:14 AI at ZoomInfo: Superpowering GTM teams | Ali Dasdan, CTO, ZoomInfo
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 400 conversations transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.