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“What they don't realize, it's pretty hard for a human to understand the last few percentage points of accuracy, how that impacts the experience, and typically in many areas, like in transcription and other areas, it's a pretty bad impact if you're not, you kno…”

“Where a lot of value is created is you're taking the transcription, and then you're using it as an input to do something else.”

“So the most expensive thing about our business is actually transcription. And historically it's been actually transcription and high quality transcription versus LLM inference.”