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Siebel Systems

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 13, 2023 by Gustavo Sapoznik · said 3 times in 1 episodes since 2023 · across every show →

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brought up most by Gustavo Sapoznik (3)

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2023 3 mentions in 1 episode

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Everything said about Siebel Systems, oldest first

Dec 13, 2023 negative
Assertion Not checkable as stated
Sapoznik: Switching from Siebel to Salesforce gives agents zero productivity
“If you survey the agent that spent eight hours looking at Siebel and now is spending eight hours looking at Salesforce and you ask agent, how much more productive are you? The answer is effectively zero.”
Gustavo Sapoznik Dec 13, 2023 ▶ 4:09 AI vs. Call Centers: ASAPP CEO Gustavo Sapoznik on the Future of Customer Service
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