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“We can actually determine a lot of demographic data through this, ah, age, gender, things like that.”

“And right now we spend about 20% of our time doing insight, which is just one-off reporting or one-off sort of consulting engagements, and we spend about 80% of our time building tools or capabilities”

“We took a group of devs that we knew about, threw it into discovered segments, grabbed some more, and then sent it out and actually got 50% better engagement on that newsletter than typical.”

“We have 200 employees. About a hundred of those are support personnel.”

“This is three weeks before and after tabs were introduced, and we can see about a raw one percent difference, so maybe about a 10% decrease in engagement. We've got three weeks. Blue is weekday. Yellow is, ah, weekend, and these are open rates. So you can see …”

“For our fast storage, we used Redis. We've got one dossier per email address of all the email addresses we've ever seen, so billions of unique addresses and a bunch of events about everything they've engaged with in the past.”

“The last time I checked, four million users, somewhere between six and seven billion emails sent every month.”

“That'll probably be ten billion by the end of the year.”

“A sixth of our compliance tickets had nothing to do with being bad. We just wanted to vet you.”