One sixth of Mailchimp compliance tickets were solely for user vetting
John Foreman · John Foreman, Mailchimp // Data Driven NYC 19 // October 2013 · Dec 5, 2013 · at 13:10
This episode carries John Foreman's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.
John Foreman, Chief Data Scientist at Mailchimp, explains the operational inefficiencies of Mailchimp's manual compliance system before implementing anti-spam machine learning.
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“A sixth of our compliance tickets had nothing to do with being bad. We just wanted to vet you.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
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