IVR

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement May 22, 2025 by Benedict Evans · across every show →

Everything said about IVR, oldest first

May 22, 2025 negative

Assertion Not checkable as stated

Evans: Siri and Alexa were decision trees despite natural language capabilities

“There was like a trap with Siri and Alexa, which was that natural language processing worked, so you thought it was AI, and it wasn't. It was actually still just an IVR, it was still just a tree.”

Benedict Evans May 22, 2025 ▶ 1:08:09 AI Eats the World: Benedict Evans on What Really Matters Now

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IVR

Everything said about IVR, oldest first

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