DeepScribe

“We really ride off the backs of Nuance, which is the 800 pound gorilla in our space that is trying to do something similar to what we're doing, but they have the distribution advantage. So they've gone and educated all the customers, and we follow on and basic…”

“We bought AdWords on Facebook and Google and all of our traffic and all of our initial sales from I think zero to six million in ARR came from inbound.”

“Through that, we've been able to get basically a hundred percent consent from patients”

“And we have a little over two and a half million conversations right now. They're all labeled.”

“Clinicians are barely sending the note to the human to review, yet we were keeping that option. We're keeping this like base level contract with our offshore suppliers. So we decided to officially make the move and that's when we started to see complete shift.”

“At DeepScribe, a lot of our initial journey was actually through private practices. So we sidestepped health systems because the sales process and the go-to-market Just wasn't there with these large, larger organizations because they didn't take us and other h…”

“So with GPT-IV, to be honest, we haven't gotten the impact we'd like in terms of fine-tuning. Where we've seen the most impact is with our own in-house LLM.”

“So for a given task, we'll have a classical model typically produce that that same output. And then if the LLM puts in something that the classical model didn't have in its output we'll go ahead and only go with the classical model's output and disregard the L…”

“A couple months ago for the first time achieved parity with our AI and our expert human scribes, at which point we took them out of the loop. And so now DeepScribe is fully automated”

“In order to get the human on loop, we had to be intentional about it. We had to start building around the fact that a human won't be there anymore.”