Bloomreach

“Bloomreach has, is always, you know, I struggle to describe it about whether it's a software company or whether it's a data company, because really one without the other has no value.”

“There is arguably no bigger platform dependency than if your data largely comes from a consolidated set of sources”

“We power almost 20% of e-commerce transactions in the U.S. At some point hit a Bloomreach server of, ah, of some kind.”

“Yeah, at this point, you know, the companies at a scale where I would say our largest competitor is the Adobe stack. So Adobe has about a one and a half billion dollar software business in our space, and they're the leader in our space, and we admire them a lo…”

“Speed is more important than quality, which is more important than optimization.”

“The way we see the world is more and more every enterprise has three core platforms that power their digital experience, or their digital business.”

“Yeah, so first of all, we don't have any data scientists. We only have engineers who understand data science.”

“In, in the course of building the first versions of Autosuggest, they were, they returned data back at the level of about a 150 milliseconds. Today, they return data back at the level of 10 milliseconds. And the delta between that was more important than anyth…”

“That at the end of the day, if people can't interpret it, if people can't make sense of it, if people can't trust it, then it really doesn't matter what you did.”

“We power, ah, the, ah, soccer team Bayern Munich, and Bayern Munich, and this is not just the websites, this is the apps”

“But today, because this is a handshake between our SaaS environment and the customer's data, that, that handshake requires a completely different, ah, model for customer success and support. Because what we have learned in being a data science plus SaaS compan…”

“The algorithms are basically figuring out the sort order of the hoodies without any human intervention in the mix.”

“At a certain point, our customers kept asking us, how is the algorithm making a decision about what to do? And so what we did is we built an analytics tool and sold something to them. So we effectively turned the question into a product, and then monetized the…”