Hughes Johnson: Constantly swapping operational frameworks causes startup chaos
Claire Hughes Johnson · Lessons from scaling Stripe | Claire Hughes Johnson (ex-COO of Stripe) · Mar 5, 2023 · at 49:36
Former Stripe COO Claire Hughes Johnson explains how early-stage leadership teams destabilize organizations by rapidly changing operating mechanisms.
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“I think where a lot of leadership teams go wrong, especially of young companies is they experiment with different vehicles to try this stuff. And then they either don't actually follow them or they throw them out the window after like they haven't tried it for very long and it creates a lot of chaos. So I would say do very few things consistently and try to do them well, and then see if they're working for you.”
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