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ruinous empathy

2 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 10, 2023 by Kim Scott · across every show →

Everything said about ruinous empathy, oldest first

Dec 10, 2023 negative
Insight
Scott: Withholding critical feedback from underperformers causes top performers to quit
“If I didn't fire Bob, I was gonna lose all my best performers, because not only had it been unfair to Bob not to tell him, I also had been unfair to everyone on the team and they were frustrated. Their deliverables were late because his deliverables were late.…”
Kim Scott Dec 10, 2023 ▶ 24:22 Radical Candor: From theory to practice with author Kim Scott
Dec 10, 2023
Insight
Scott: 90% of leaders make 90% of their mistakes in ruinous empathy
“I would say 90% of us make 90% of our mistakes in that ruinous empathy bucket. It's by far and away the most common problem”
Kim Scott Dec 10, 2023 ▶ 7:12 Radical Candor: From theory to practice with author Kim Scott
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