Keith Yandell

12 statements across 2 episodes · 7 bullish · 1 bearish · 2 people on the record · first statement Feb 9, 2023 by Keith Yandell · said 1 times in 1 episodes since 2024 · across every show →

On the record as a speaker too: Keith Yandell's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Jessica Lachs (1)

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Everything said about Keith Yandell, oldest first

Feb 9, 2023 positive
Insight
Yandell: Forcing leaders to argue the opposing case resolves executive deadlocks
“One thing I found super effective in those contexts is I try to ask the other side. So let's take the profitability side. I asked them to make the growth case. I said, tell me the three best reasons why we should actually focus on growth here. That generates i…”
Keith Yandell Feb 9, 2023 ▶ 28:49 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023 neutral
Assertion Supported
Yandell: Uber used a 'T3/B3' review system requiring 3 constructive critiques
“We had a system called T three B three, where during reviews or pulse check-ins, you'd have to say three, Positives about your manager and three constructive pieces of feedback for your manager.”
Keith Yandell Feb 9, 2023 ▶ 32:21 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023 positive
Assertion Not checkable as stated
Yandell: DoorDash post-Series D rounds were led by previous pass investors
“After we raised the D almost every round, or I think every round ended up being led by someone who had passed in a previous round.”
Keith Yandell Feb 9, 2023 ▶ 46:08 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023
Disclosure
Yandell forwarded General Counsel recruiter pitches to his own deputy
“If I get pinged for a GC job or when I would get pinged by a recruiter for a GC job, I would forward that to Tia Sheringham, who's now our general counsel, but was basically head of legal for years before she got the general counsel title. And I'd say, Hey Tia…”
Keith Yandell Feb 9, 2023 ▶ 24:48 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023 neutral
Assertion Not checkable as stated
Yandell: DoorDash crashed weekly as volume doubled in early pandemic
“All the support centers around the world shut down. So you're doubling volume. You have no one to serve it from a customer support perspective. And our infrastructure, we weren't planning to grow that fast. We didn't think there was a chance of two or three ex…”
Keith Yandell Feb 9, 2023 ▶ 42:28 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023
Insight
Yandell: Giving post-interview direct feedback tests candidate interpersonal fit and coachability
“Giving them tough feedback after the interview, if there's an area of concern, but you otherwise like them can be a really great way to see how they would interact with you personally, as well as how they take feedback.”
Keith Yandell Feb 9, 2023 ▶ 6:17 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023 positive
Insight
Yandell: Requiring upward feedback makes giving constructive feedback easier
“If you're, if you Create a space where you require constructive feedback. It's a lot easier to give feedback. One of the top things I hear from managers, especially new managers, they don't like giving constructive feedback. They want to be positive. They want…”
Keith Yandell Feb 9, 2023 ▶ 31:59 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023 positive
Assertion Supported
Yandell: Tony Xu cut DoorDash restaurant commissions by $100M before IPO
“Tony made a decision and I admit I was on the wrong side of history. I was arguing that this seemed extreme just to cut commissions by basically a hundred million bucks for restaurants to help them stay in business. And I'm like, hold on, we're trying to go pu…”
Keith Yandell Feb 9, 2023 ▶ 43:43 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023 positive
Insight
Yandell: Hitting conservative forecasts is worth trading equity dilution for investor trust
“We wanted to make sure that we put forth numbers that we knew we were going to hit. And that cost us some dilution upfront in the form of lower valuations, I think. And there's a trust that builds from that where when we tell people we're going to do something…”
Keith Yandell Feb 9, 2023 ▶ 46:34 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023 positive
Insight
Yandell: Helping reports find their next job prevents unexpected departures
“When you're opening in this, how to work with keep document, I say, I will help you find your next job. And what that means is number one, people are gonna be transparent with you or more transparent if they're looking for something else, or if they're not hap…”
Keith Yandell Feb 9, 2023 ▶ 22:38 Leading with empathy | Keith Yandell (DoorDash, Uber)
Feb 9, 2023 negative
Insight
Yandell: Pulse surveys demotivate employees unless leadership shares concrete actions
“That's one thing I've found that can be really demotivating for folks, whether it's a lot of these companies have these pulse surveys, or they talk about what the company can do better and they put the results on the screen and we're going to work on it. And t…”
Keith Yandell Feb 9, 2023 ▶ 33:34 Leading with empathy | Keith Yandell (DoorDash, Uber)
Jul 14, 2024 positive
Assertion Supported
Lachs: DoorDash employees must do deliveries or support four times yearly
“We have a program, a WeDash program, and Keith Yandel, who's our chief business officer, did your podcast last year, and he talked about this but four times a year, all the employees go out and go dashing or do customer support”
Jessica Lachs Jul 14, 2024 ▶ 38:31 Building a world-class data org | Jessica Lachs (VP of Analytics and Data Science at DoorDash)
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