Fin

“We have some customers who are hugely successful with it. They can answer up to 50, 60, 70% of their inbound questions with Fin.”

“Has it transformed our business? Like financially? Not yet.”

“Intercom for fin what they actually do is they charge based on an AI resolution. So if an AI is able to, you know, resolve the ticket completely independently without a human in the loop, then they charge for it. If a human intervention is needed, they don't c…”

“We'll pass a hundred million air ore with Finn in less than three quarters.”

“We were only six weeks into the launch of GPT. 3.5 when we actually had a beta version of fin.”

“And in that category, we are the biggest by customer count, biggest by revenue, best by performance benchmarks. We win all our head to heads and our direct competitor bake offs. We're rated number one on G two.”

“I think we're going to find ourselves being the fastest growing out of all relative to all public software companies.”

“Fin, which is our AI agent, which is, you know, the future of the business, the thing that will disrupt the old business. It's, you know, growing north of 300%. It took off really fast, like all these other AI companies you hear of the first year. It grew from…”