McCabe: Intercom's Fin Grew From $1M to $12M ARR in Year One
Eoghan McCabe · How Intercom rose from the ashes by betting everything on AI | Eoghan McCabe (founder and CEO) · Aug 21, 2025 · at 6:06
Eoghan McCabe, co-founder and CEO of Intercom, shares the revenue trajectory of Intercom's customer service AI agent, Fin.
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“Fin, which is our AI agent, which is, you know, the future of the business, the thing that will disrupt the old business. It's, you know, growing north of 300%. It took off really fast, like all these other AI companies you hear of the first year. It grew from one to twelve million air ore. We're now in solid mid eight digit air ore growth there.”
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