Chris Miller
8 statements across 1 episodes · 4 bullish · 2 bearish · 1 people on the record · first statement Aug 10, 2023 by Chris Miller · across every show →
On the record as a speaker too: Chris Miller's record, appearances and statements → this page counts the times other people say the name.
Everything said about Chris Miller, oldest first
Aug 10, 2023 negative
Miller: B2B2C distance leads teams to satisfy buyers over end users
“The challenges that that created were that there was a lot of distance between us and the voice of the customer. Let's try the voice of the end user. And we ended up building a lot of things to satisfy the buyer and the customer, but not necessarily the end us…”
Aug 10, 2023 negative
Miller: The top PLG mistake is hiring a growth head without resources
“The number one mistake is like hiring a head of growth, giving them no resources and expecting them to pull a rabbit out of their hat. I feel like every, you know, every PLG veteran has some joke that they tell about, you know, the poor head of growth who Has …”
Aug 10, 2023 positive
Miller: A large percentage of HubSpot revenue originates from free product usage
“I can't give a specific number, but, you know, a large percentage of our revenue flows through the product, and it's not necessarily, like, maybe where people ultimately purchased, but that's their sort of first conversion event with us, right? Like, they were…”
Aug 10, 2023 positive
Miller: Early PLG works with 10 customer interviews over big data
“If you don't have data to tell you exactly what every single person is doing in your product in aggregate, you can still talk to 10 customers and probably get a clear sense of what's happening and why it's happening, which you wouldn't even get from the quant …”
Aug 10, 2023 positive
Miller: PLG is an R&D investment, not a quick-turnaround sales hire
“Another one is expecting really a quick turnaround and thinking of it The same way you might think about hiring a sales, like an incremental sales headcount, which is that you're expecting near-term liquidity from that investment. But when you're doing PLG at …”
Aug 10, 2023
Miller: Pitching HubSpot's COO at Dublin party led to executive meeting invite
“We were over in Dublin, where we have our European headquarters, and there was a party happening at the Guinness sort of storehouse, and I don't know that we were exactly on the guest list, but we figured out a way to get into the party, and we ran into the CO…”
Aug 10, 2023
Miller: Taste requires deep immersion and strong, polarizing points of view
“Having taste, I mean, something that you were passionate about that you have spent enough time learning and understanding and appreciating and critiquing and being frustrated with that you have, like, a point of view that, that, that is potentially even polari…”
Aug 10, 2023 positive
Miller: Career acceleration requires sponsors who risk social capital, not just mentors
“Mentors are great. Don't get me wrong. I have a ton of people that I would consider to be mentors, but when I think about the people in my life who, the time that they Donated to me. The time that they volunteered to me and for me, Calling them mentors, I thin…”