B2B2C
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Aug 10, 2023 by Chris Miller · across every show →
Everything said about B2B2C, oldest first
Aug 10, 2023 negative
Miller: B2B2C distance leads teams to satisfy buyers over end users
“The challenges that that created were that there was a lot of distance between us and the voice of the customer. Let's try the voice of the end user. And we ended up building a lot of things to satisfy the buyer and the customer, but not necessarily the end us…”