The Ledger
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Halligan: Early HubSpot had no HR staff and barred culture discussions
“One of the quirky things about HubSpot up until that point is we didn't have any HR people. We didn't allow anyone to talk about culture because we didn't think we could measure. It was too squishy.”
Halligan: I moved most of my search traffic to Perplexity
“Like I moved most of my search traffic to perplexity.”
Halligan realized he disliked being HubSpot CEO prior to his accident
“I had been quietly saying to myself that I didn't love being CEO of HubSpot, frustrated with just the core work.”
HubSpot evaluated Halligan via an annual Net Promoter Score survey
“My co-founder was responsible for my annual review. He's super introverted, so he didn't want to go around and talk to other people. So he sent a net promoter survey out to the board, the execs, customers, a whole bunch of people, three different people. He go…”
Halligan: HubSpot was modeled on Steve Jobs's integrated iPod strategy
“And then HubSpot a lot is based on his work. We started the company out of Sloan while we were a business school and it's Sloan, they did field trips and we did a field trip to the West coast... And then he talked about how we came up with the iPod and kernels…”