Heffernan: Forced ranking and hierarchies create status contests that block collaboration
Margaret Heffernan · #30 Margaret Heffernan: Collaboration and Competition · Mar 13, 2018 · at 9:19
Author and former CEO Margaret Heffernan argues that corporate evaluation systems that pit coworkers against each other destroy organizational collaboration.
0:00 / 0:24exact quote · 24.9s
720p mp4 · rendered on demand · StarZero watermark
“And when you add onto that systems like forced ranking and hierarchies, You foment necessarily status contests. And what all of that does is it implies that if I help you might do better, which by inference means I do worse.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Margaret Heffernan
Heffernan: Female Entrepreneurs Are Driven to Reject Toxic Traditional Management
“And this is very characteristic of female entrepreneurs, which is a sort of sense that You know, I want to prove that it's possible to be successful and not do some of the crappy things that traditional managements do routinely.”
Heffernan: Power is disruptive and leaders should avoid using it
“Power is incredibly disruptive, and you have to be very wary of it and try super hard not ever to have to use it.”
Heffernan: Whistleblowers Are Deeply Dedicated to Protecting Their Organizations
“I think in general, and of course there are always exceptions to this, but in general, such people are deeply dedicated to the organization that they serve. So they want to protect it.”
Heffernan: Women view power as orchestration rather than domination
“It isn't that women don't like power at all, but that we think of it differently. So many of the very, very successful women I interviewed for that book, and for my second book, which is about the rise of female entrepreneurship, women on top, Thought of power…”
Heffernan: Business schools rely on predetermined case studies instead of teaching history
“And history is almost never taught in business schools. It's all the live case studies. Or the case studies, you know, where the ending is known, and therefore implicitly, structurally looks predetermined.”
Heffernan: Weekly personal storytelling sessions transform workplace social capital
“What it did is it stopped people looking at each other in terms of function and made them start to look at each other as human beings. And it was absolutely transformative in the way that people started to relate to each other and talk to people and, you know,…”