Collins: People operate primarily on feelings rather than rational thoughts
Jim Collins · #67 Jim Collins: Keeping the Flywheel in Motion · Oct 1, 2019 · at 42:32
Jim Collins, author and business researcher, discusses key insights learned from his mentor Jerry Porras and Stanford's 'Interpersonal Dynamics' course.
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“People do not operate first and foremost at the level of thoughts. They operate at the level of feelings. And you go into a discussion, or a negotiation, or a classroom, or, and you go at intellectual level, but that, the real level people are at is feelings.”
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