Rey Flemings: Concierge requests range from web purchases to impossible interventions
Rey Flemings · Rey Flemings: A Different Definition of Success · Aug 22, 2023 · at 7:21
Rey Flemings, CEO of luxury concierge network Myria, explains the framework his company uses to categorize member requests by difficulty.
0:00 / 1:15exact quote · 75.7s
720p mp4 · rendered on demand · StarZero watermark
“The easiest way to think about what we do is this five-step Spectrum, where to the left, things are simple, and to the right, they're difficult to impossible. So, one, two, three, four, five. On the left, anything that you can purchase on a web browser. You want to rent a home to stay in when you go to LA. Well, there's Airbnb for that. You want to buy a ticket to Coachella, go to Coachella.com. You've got a VIP pass. Number two is hard. These are things where maybe they're available online, but they're still difficult for you to get your hands on. So these would be things like booking a private jet. Yeah, you can book a private jet online, but it's so confusing and so much brain damage from a booking. Most people use a broker or a travel person to do it. Number three, we call off market. And so these are things that sellers want to sell, but they never list or make available on a website. Artist credentials to go see your favorite band, and all sorts of other things that are never on public sale. Category four would be stuff that's hard, walking red carpet at the Met Gala, or being on stage with your favorite artist, et cetera. And then the fifth category are the impossible requests, like the ventilator chase, or all of these other sorts of wild and interesting things that we get called on to do.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Rey Flemings
Rey Flemings: NY State rejected 2,000 ordered ventilators for unknown reasons
“Only to find out that the state of New York ultimately did not want the ventilators. I had no idea why and still, you know, kind of don't know why. I would note as a footnote that, you know, a year and a half or so ago it came out that the you know, the state …”
Rey Flemings: Eliminating multi-generational wealth inheritance would solve massive societal problems
“It would solve a massive amount of the problems.”
Rey Flemings: NY State wired firm $45.9M for ventilators, prompting FBI call
“We got a wire from the state of New York for 45.9 million dollars and a phone call from the FBI.”
Rey Flemings: Modern society would label Adam Smith a socialist or communist
“The capitalism that Adam Smith articulated in Wealth of Nations is not the capitalism that we practice today. Nowhere near it. In fact by today's definition, Adam Smith would be labeled a socialist or a communist if you actually read Adam Smith's quotes in the…”
Rey Flemings: Ventilator prices spiked from $6K to $400K in ten days
“So the week before we took that project on, I think the average price of those devices was less than 6000 dollars. By the end of the 10 days or so that we worked on this project, the price reached nearly 400,000 dollars for a ventilator.”
Rey Flemings: Myria secured European presidential security for private American client
“We had a client who was vacationing in Europe and he wanted armed private security in a nation that did not allow for armed private security. The only people who could carry a gun in that country were on duty military and on duty, essentially federal police. T…”