XPO CEO Mario Harik reflects on working with serial entrepreneur and XPO founder Brad Jacobs.
Insight
Harik: The best professionals do not separate work from personal life
“I find the best professionals, you don't have a distinction between the two to a certain extent. Work is part of life, the same way that life is part of work. So effectively, it's a circle. You do these things in a very interchangeable way, whether you're spen…”
Insight
Harik: Real-time worker tracking works when used for coaching, not strict enforcement
“If you use it just to hold people accountable and have a very strict set of rules, then of course, you know, you're not going to have a lot of satisfaction with that. If you're using it as a way to elevate your team, to coach them, to teach them how to do thin…”
Insight
Harik: Performance reviews should happen daily and weekly, not annually
“A lot of companies do performance reviews once a year. Or maybe twice a year. I don't believe in that. I think performance reviews should be done on a daily and weekly basis. You gotta give a person feedback that what you're doing here is fantastic, and what y…”
Insight
Harik: Ego Means Thinking You Are Too Good to Keep Learning
“In my mind, what ego is, you think that you're so good at something that you stop learning.”
Insight
Harik: Engineering Mindset Clashes With Managing Imperfect People
“Now that on its own goes at odds with being able to manage people because as an engineer, you're thinking perfection. You're thinking the process has to work just right. But the reality is people don't operate that way.”
Insight
Harik: Creating alpha requires exploring multiple angles, not settling for local maxima
“Because if you want to create alpha, it's not about only settling for a local maximum. It's about looking at a problem from different angles and being able to get different voices around how to solve that problem.”