Filterbuy founder David Heacock discusses marketing dynamics and customer acquisition costs in the residential HVAC service space.
Opinion
Brands refusing to sell on Amazon are incredibly naive
“I think anybody that kiss themselves and says, oh, you know, I'm too good to sell on Amazon or I want to ignore it is just incredibly naive.”
Opinion
Big platforms unknowingly subsidize 3M's online air filter pricing
“In my opinion that a lot of these big companies actually subsidize companies like three M maybe unknowingly to compete on price on, on online on some of these products because The economics of shipping them and putting them through their distribution networks …”
Insight
Disproportionate success requires obsession because competitors are obsessed
“Yeah, I mean, I think if you want to do anything big, you have to be obsessed, because if not, you're competing with somebody who is. And, you know, it's completely okay not to be obsessed. I mean, there's, and not to be super driven, or, like, there's no Ther…”
Insight
Founders must personally build operating systems for novel businesses
“You as an entrepreneur have to really understand your business if you want to be able to scale and do anything big. And it's almost impossible, in my opinion, especially when you're smaller, to hire somebody that That's going to build the systems that you need…”
Insight
Competitors outsourcing core functions will struggle against hands-on founders
“I think the fact that I understand our finance function, I understand our marketing function. I understand our manufacturing and operations function. I understand our shipping function. All with a great level of detail puts me in a position that if you want to…”
Insight
Companies should hire for proven problem-solving over aspirational potential
“I think that I've made the mistake historically of hiring aspirationally when I think that you're much better off, or at least I'm much better off, Hiring somebody that's already solved the problem that I've already noticed I need to solve.”