Eastman: Concrete Predictive Scenarios Produce Better Feedback Than Rating Scales
Blake Eastman · Blake Eastman: Learn to Read Anyone · Jan 9, 2024 · at 42:39
Behavioral specialist Blake Eastman discusses effective communication feedback strategies with host Shane Parrish.
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“You say, how do you think that interaction went on a scale from one to 10? People are horrible at answering it. Like, do you like that person from a scale from one to 10? They're like, I don't know. But you ask somebody a question, would, on a scale from one to five, how likely are you to invite this person to a dinner with your closest friends? And the answer is so easy for them to answer. So I like questions that are about predictive type of things, right? Not about just your trait, because it allows them to conceptualize and give a better answer.”
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