GCC

“The real fact remains that GCC is largely higher experienced lateral talent. You know, that commensurate with the quality of work and the complexity, sophistication of work that comes in.”

“You know, a GCC is at the top of the food chain. You cannot start a location with GCC. You can, GCCs come somewhere along the journey. So, you know, you've got to start with services companies. You've got to have the infrastructure. You've got to have the univ…”

“Today, a majority of the GCC skip the first three steps. They just arrive.”

“How the talent is the same bar, how some of these, you know, some of the GCC talent will become enterprise leaders is the way you should measure the efficacy of, you know, a GCC.”

“And I guess the next iteration, you know, all these prefixes are going to be demised. It's just going to be the company in India.”

“They'll become a lot more industry agnostic, all kinds of industries, luxury retailers, You know, automotive companies, airlines, hotels you know, cosmetic companies, right? Restaurants, every, anybody can do a GCC, right?”

“And I think the time is not far when you would have, you know, bolt-ons or even GCCs that'll have no people. You can Do it in your backyard. You can do it on your computer, and you know, ah, so I think it's coming.”

“It will become an infinite market. It's not just the fortune 500 or global 2000. It'll be the top million companies in the world. You can have five people and still run a GCC.”

“Companies had to invest in, you know, capabilities that didn't traditionally exist in IT organizations, and that's how the concept of capability, you know, came about in, I would say, in more like, 2010, 2015 kind of a time frame, when it became more around a …”

“The journey is very identical for every GCC startup, at least 12 to 18 months. Of course, there are some variances on where you start and where you are going. And the first 12 to 18 months is typically, how do I set up even a legal entity? How do I get my firs…”

“The other aspect is we are a bold brand. Our colors are vibrant, and when you walk through our office, you see seven-leven, you experience seven-leven. That's how we have created our office space, which is critical again for the talent here, the GCC employs to…”

“Contextual translation. And then again, if you can map that to what the headquarter wants to what the GCC should do that map it into that kind of a why's and how's and what of that, ask those questions, translate and then keep it simple. I think that makes a G…”

“When I refer GCC, I'm not talking about where you are more headcount driven cost arbitrage. That's more like becoming a internal supplier of talent. Instead of your big SIs, you are using that lens I'm not using, I'm using the lens of value. And impact, which …”