CRM

2 statements across 2 episodes · 1 bullish · 1 bearish · 2 people on the record · first statement Jul 10, 2026 by Kamal Sharma · across every show →

Everything said about CRM, oldest first

Jul 10, 2026 negative
Insight
Sharma: Startups Rarely Build Scalable Replacements for Core Enterprise Tech
“If it's a something core enterprise technology, you won't find many startups who have built a solution which are scalable. Right. It could be your CRM. It could be your big finance solution and all. It's very difficult to find because that's why these establis…”
Kamal Sharma Jul 10, 2026 ▶ 56:52 EP5: Air Conditioning to AI: Inside Carrier’s GCC Playbook Across India, China & Mexico
Aug 13, 2026 bullish
Insight
Chen: AI will displace legacy CRMs by eliminating manual data entry bottlenecks
“The problem is people. The problem is that it's, you got a standardized process and get everyone to use the tool in a very similar way, right? To gain insights. That's what AI is, is, is decoupling. Now you're not necessarily as reliant on people to get to the…”
Adam Chen Aug 13, 2026 ▶ 23:45 Navigating Early-Stage Growth and Revenue Alignment
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