Stauch: IT workflows vary too widely across companies for fully autonomous AI
Jake Stauch · Go hard early: How lessons from Verkada shaped this AI-native IT platform | Jake Stauch (Serval) · Oct 23, 2025 · at 41:07
Jake Stauch, CEO of Serval, explains why automated IT software cannot function without humans defining custom organizational policies and access workflows.
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“And there's shocking diversity from company to company, not, not even mid-market enterprise, but even within mid-market companies within enterprises on how they want password resets to work on how they want people to get access to applications. All of that ends up being very, very unique from company to company. And so you need people to describe What those policies are even if the system is able to translate them very effectively.”
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